About Civia

Our Story

Civia began with a simple belief: fine diamond jewellery should be beautiful, honest and within reach. We work with lab-grown diamonds, have them cut and polished by skilled artisans, craft every piece to order and deliver it directly to you, without the layers of middlemen that make traditional jewellery so expensive.

Richmond Hill, Ontario · New York

100%
Lab-grown diamonds
Surat
Cut & polished by artisans
Direct
From our bench to you
IGI & SGL
Independently certified diamonds

01The beginning

How Civia began

The traditional diamond trade passes each stone through many hands, from mine to cutter, trader, wholesaler and store, and every step adds to the price. Civia was founded to do it differently: to work with lab-grown diamonds, keep the journey short, and put the savings into better diamonds and better craftsmanship for you.

The result is jewellery made to celebrate life's most meaningful moments, at a price that lets you choose the ring you actually want.

Civia lab-grown diamond jewellery

02Our values

What we believe

Three ideas guide every piece we make.

MeaningMade for your momentsProposals, weddings, anniversaries and milestones deserve jewellery made with care, not mass production.
AccessLuxury within reachLab-grown diamonds and a direct model mean a finer diamond for the same budget.
HonestyClear, straight answersReal specifications, independent grading and plain advice, including on what lab-grown diamonds are and are not.

03Our process

From rough diamond to your ring

Every Civia piece follows the same careful path.

A Civia ring being crafted
  1. Growing.Diamonds are grown with modern technology. They have the same chemistry, structure and brilliance as mined diamonds.
  2. Cutting and polishing.Skilled artisans in Surat, one of the world's great diamond-cutting centres, cut and polish each rough stone to our standards.
  3. Design and handcrafting.Your piece is made to order around the shape, metal, diamond and size you choose.
  4. Direct to you.We skip the traditional retail chain and ship straight to your door, fully insured, so you can talk to the people who made your piece.

04Lab-grown

Responsible by design

Every diamond we offer is lab-grown. Its origin is known, it was never mined, and it is graded on the same 4Cs as any diamond. Choosing lab-grown is one of the simplest ways to wear a real diamond with a clear story behind it.

Want to understand the difference in detail? Read our Lab-Grown Diamond Guide and The 4Cs of Diamonds.

Lab-grown diamonds

05Peace of mind

Our promise to you

Buying fine jewellery online should feel safe. This is what every Civia order includes.

A Civia ring in its box

06Contact

Where to find us

Civia is run from Canada and the United States. We are always happy to talk.

CanadaRichmond Hill, Ontario350 Hwy 7, Richmond Hill, Ontario, Canada
United StatesNew York800 3rd Ave FRNT A #1520, New York, NY 10022
Talk to usEmail or callsupport@civiajewels.com · +1 (437) 422-1187

07Questions

Questions about Civia

Are Civia's diamonds real?

Yes. Every Civia diamond is a lab-grown diamond: pure carbon with the same chemical, physical and optical properties as a mined diamond, graded on the same 4Cs.

Where are Civia diamonds cut?

Our diamonds are cut and polished by skilled artisans in Surat, India, one of the world's leading diamond-cutting centres.

Can I design my own ring?

Yes. Choose shape, metal, carat, colour and clarity on any of our rings, or tell us about the design you have in mind and our team will help bring it to life. Contact us at support@civiajewels.com or +1 (437) 422-1187.

How long does my order take?

Every piece is made to order and delivered in 12–15 business days, with free insured shipping to the USA and Canada.

Where is Civia based?

We have offices in Richmond Hill, Ontario, and New York, and serve customers across the USA and Canada.